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Voice Platform – Callflows – Creating a Directory

Voice Platform – Callflows – Creating a Directory

This guide will show you have to create a Directory in the Callflows App

  1. Login to Platform (

  2. Once logged in, locate the Apps at the top right of the page

  3. Select the Callflows App.

  4. Click on Directory
  5. From the Directory Dashboard, Click on the +Add button

  6. Give the Directory a Name

  7. After you have named your Directory, begin adding users
    • Select the User from the drop down
    • Select the User’s Callflow

  8. Press Add the User to the Directory
  9. Repeat Steps 7 and 8 until all users are added to the Directory

  10. To use the company directory, you can assign it to a menu like in the example below

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